Service, security and sustainability drive local growth as Boon Edam celebrates 5 years Down Under

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security and sustainability

Boon Edam Australia Managing Director Michael Fisher says the local company – the newest full branch addition to Boon Edam’s 27-country network – has been acclaimed by the 140-year-old family company as one of its most outstanding achievers globally.

“This is a big compliment to the service and sustainability focus of the sales and service team we have built up to serve Australia, New Zealand and Papua New Guinea. We have sought from the outset to bring new standards of service, professionalism and range to a local market that has proved to be highly receptive to change,” said Mr Fisher, whose company’s achievements include partnerships with leading global organisations such as Schindler. Boon Edam and Schindler have partnered on a security entrance system where the security gates are linked to lifts through Schindler’s leading lift destination algorithm to provide a seamless entry into a building.

Complete entrance security suite of products

Boon Edam Australia’s complete suite of security entrance products and global range of landmark revolving doors has also made inroads into businesses including financial, data management, health, hospitality, State and Federal government departments, legislatures and hospitality and retail developments, such as the Rialto redevelopment in Melbourne, where it installed the tallest (5m high) revolving doors in the Southern Hemisphere. 

Like its parent Royal Boon Edam – which is one of the world’s largest producers of speed gates and architectural revolving doors – Boon Edam Australia works closely with architects, builders, facility managers, security integrators and HVAC specialists to provide unique and customised solutions for individual buildings and facilities. Its initiatives Down Under include the introduction of Continuing Professional Development (CPD) courses to help Australasian specifiers optimise the energy conservation, health and sustainability advantages of revolving doors, which operate on the always open – always closed principle.

“There is a growing appreciation locally that revolving doors function beautifully as airlocks, which allow smooth pedestrian flow while saving money on heating, ventilation and air-conditioning,” says Mr Fisher.

Health benefits and Duty of Care

“Integrated and layered comprehensive combinations of security entrances and revolving doors are also something new and bigger we have brought to the Australasian market, a globally respected one-stop shop that has been well received as designers, refurbishers and managers seek to exclude airborne pollution and health hazards from buildings, while also regulating access to valuable IP information, for example, or controlling access numbers during pandemics such as Covid-19.”

“Many employers believe that the current pandemic certainly won’t be the last of its type and that access regulation for health reasons will become an important aspect of their legal duty of care – in addition to excluding people who pose threats to staff and other visitors.”

“There are big continuing changes happening in building entrance markets and Boon Edam – as a premier supplier to Fortune 500 companies globally – set up here at a time in Australia when companies Down Under were just beginning to face issues here that were previously only believed to happen overseas. We were in the right place at the right time with the global expertise to focus broadly on the whole spectrum of service, security and sustainability objectives that are increasing driving business today. Our growth from this base is continuing at its highest level ever as we expand our team to deliver a nationally capable and globally experienced, full-service business.”

Responding to market needs – leasing plans

The Boon Edam Australia subsidiary was established to respond to the market’s need for more attentive customer service locally, and the Australian operation has continued to adapt to suit local market needs.

“One of the ways we’ve continued to provide value and assistance to customers is through our leasing programme. Companies can lease our entrance security products, turning a Capital Expenditure (CAPEX) into an Operating Expenditure,” said Mr Fisher.

The leasing plans – typically extending over 3-5 years – apply to both revolving doors and security entrances, and can have considerable benefits for business owners who need to invest the cash they have in gearing up for post-Covid recovery.

Boon Edam’s leasing plans can pay for themselves over this time where they complement and reduce the need for security and staff hours by ensuring correct visitor numbers required by law and for correct social distancing.

“Access technology is not a replacement for manned security, but a tool for security management that enables valuable staff to be deployed to where they are most needed and most cost-effective,” said Mr Fisher.